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Areyan Technologies, LLC |
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Repair SERVICE TERMS & CONDITIONS |
1. Services
Areyan Technologies, LLC's will attempt to Repair the equipment
submitted under the Repair Service Request on a best efforts
basis. No guarantee is made or taken as to the Repair result.
Areyan Technologies, will analyze the equipment submitted, make
recommendations to the customer as to the Repair action and
cost, and will receive approval to proceed from the customer
prior to making any Repairs. Repair Repair Service is offered in
addition to any Membership services, and are charged separately.
2. Areyan Technologies, LLC's Responsibilities
Areyan Technologies, LLC will attempt to Repair the reported
problem as identified by the customer. Our goal is to provide a
100% resolution rate. However, recognizing that system
modifications may have altered technical specifications on any
given system, we cannot guarantee that all problems will be
resolved.
Areyan Technologies’ service technicians are highly skilled and
bring years of experience to our process resolution system.
However, manufacturers are continually upgrading their
technologies, and may not have provided us with recent
information. In such events, we may ask you for additional
documentation in an effort to resolve specific problems. Any
requested items are indicated in Section 2 of the Despot Service
Request.
3. Client Obligations and Responsibilities
You are responsible for accurately describing the problem you
are experiencing, discussing these issues with the technical
staff at Areyan Technologies, providing accurate equipment
information, properly packaging your equipment to prevent damage
in transit, and prepaid shipping to Areyan Technologies. Areyan
Technologies recommends insuring your shipment against loss or
damage, however, this is your decision and responsibility.
You are encouraged to back-up critical data prior to any
troubleshooting and prior to shipment of your system, and you
acknowledge that neither Areyan Technologies, LLC nor its
technical service representatives are responsible for loss of
data, delays in service, or hardware failures which are not
directly related to the problems being presented for resolution.
4. NO WARRANTIES
All products and services provided by Areyan Technologies, LLC
are offered for the Member/Subscriber and are done so without
warranty of any kind, expressed or implied, including but not
limited to warranties of merchantability. Areyan Technologies,
LLC assumes no responsibility for content of any linked website,
or for products, services or information offered through such
websites.
5. LIMITATION OF LIABILITY
In no event or circumstance shall Areyan Technologies, LLC be
liable for damages of any kind resulting from the use of
services. This provision covers but is not limited to all
damages, real or inferred, physical or monetary, resulting from
loss of use, loss of data, delay, or inability to perform, as a
result of services provided under this agreement.
6. Force Majeure
Areyan Technologies, LLC will not be responsible for its failure
to perform under this service agreement when such failure is the
result of acts of God including but not limited to earthquakes,
flood, hurricanes, or other natural disasters, electrical power
failure, telephone outage, riot, civil action, or other man-made
disaster, or computer security breach, or any other circumstance
which is beyond Areyan Technologies, LLC’s reasonable ability
and expectation to influence or control.
7. Term of Service
Areyan Technologies Terms of Service as described on our website
at www.fastpcsupport.com, are
incorporated into this agreement by reference.
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Copyright
2003 Areyan Technologies, LLC,. All rights reserved.
Revision: 5/19/03 |
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